[Bug]: Unable to complete onboarding with existing Apple account - spinner appears after entering password

[hjetpoluru]

Describe the bug

When attempting to start the onboarding process using an existing Apple account, the app fails to proceed after entering the password for MetaMask. Instead of progressing, a spinner continuously appears and the onboarding process does not complete. This issue prevents users from accessing the app and completing the setup.

Expected behavior

Should be able to login and my accounts should appear

Screenshots/Recordings

Screen.Recording.2025-06-03.at.2.38.33.PM.mov

Screen.Recording.2025-06-03.at.3.24.52.PM.mov

Steps to reproduce

1. Open the MetaMask app on your extension.
2. Select the option to log in using an existing Apple account.
3. Enter your Apple account credentials as prompted.
4. Provide the password for your MetaMask wallet when requested.
5. Observe that after entering the password, the spinner appears and the app does not proceed further.

Another issue steps to reproduce(Please refer the second attached video)
When the spinner is running, click on "Forgot Password."
Click on "Reset Wallet" and observe the behavior in the header section.

Error messages or log output

Detection stage

On a feature branch

Version

12.18.1

Build type

None

Browser

Chrome

Operating system

MacOS

Hardware wallet

No response

Additional context

No response

Severity

No response