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Merge pull request #7090 from CaityBuschlen/v-evwin-techsupport
Add important note to vs-tech-support.md to clarify that incidents cannot be used for Office development
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subscriptions/vs-tech-support.md

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title: Technical Support Benefit
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author: evanwindom
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ms.author: v-evwin
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manager: lank
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manager: cabuschl
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ms.assetid: 2e0fd8bb-8f20-487c-b350-b8fde405ea5e
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ms.date: 03/26/2020
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ms.date: 09/02/2020
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ms.topic: how-to
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description: Learn how to activate the technical support benefit included with your Visual Studio subscription.
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Product level descriptions: Expand **Unavailable support plans**. If you see **Support plan cannot be used for support on the specified product (Code: 8)**, your support contract cannot be used for the product version you selected.
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> [!IMPORTANT]
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> The support incidents provided are for break-fix support. They may not be used for assistance with coding/development issues involving Microsoft Teams, Microsoft Office, Microsoft SharePoint or Microsoft Outlook
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## How to activate the benefit
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1. Go to <https://my.visualstudio.com/Benefits>, scroll down to the Support section and on the Technical Support tile click **Chat to activate**.
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> [!div class="mx-imgBorder"]

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