Merge pull request #12462 from rigel512/evanwindom-solutions-features

JamesJBarnett · web-flow · commit 2d8bd4fcd90d · 2024-04-08T10:54:19.000-07:00
Minor changes to multiple INCLUDES files for Acrolinx scoring.
diff --git a/subscriptions/solutions/downloading-activating-or-using-software/downloading-activating-or-using-software/includes/unable-to-download-software-non-visualstudio.md b/subscriptions/solutions/downloading-activating-or-using-software/downloading-activating-or-using-software/includes/unable-to-download-software-non-visualstudio.md
@@ -15,6 +15,7 @@ sap.id: 53a7a6d4-7755-352a-5a65-715d78af84bf
 
 ## I'm unable to download or activate software (excluding Visual Studio family)
 
+
 The software downloads available to you depends on the Visual Studio subscription you're using. You can find downloads and product keys a few ways. 
 
 ## Download a list of available software 
@@ -27,7 +28,6 @@ You can [download an extensive list](https://download.microsoft.com/download/1/5
 1. This page shows a list of popular downloads or allows you to search a specific product. Note: If you have more than one subscription associated with the same email, you see the downloads included with the highest-level subscription, regardless of which subscription you're viewing. 
 4. Select the “Get key” link to see all keys that are available for the product you want to download. Then select “Claim key” to claim a product key if the download requires a key to get started. Make sure that both software and product key are retrieved from the subscriptions portal.
 
-
 ## Product keys page 
 
 You can also visit the [Product Keys](https://my.visualstudio.com/productkeys) page where all keys are available in aggregate. You can edit the notes column for identifying when and why you claimed the key. 
diff --git a/subscriptions/solutions/downloading-activating-or-using-software/downloading-activating-or-using-software/includes/unable-to-download-visual-studio-for-mac.md b/subscriptions/solutions/downloading-activating-or-using-software/downloading-activating-or-using-software/includes/unable-to-download-visual-studio-for-mac.md
@@ -25,5 +25,3 @@ As a Visual Studio subscriber, you have access to the Visual Studio IDE. Visual
 ## No download available 
 
 The list of software downloads available to you depends on the subscription you're using. If you don’t see the download you’re looking for, it might not be available to you. To check what subscriptions are available to you, log into the [subscriptions page](https://my.visualstudio.com/subscriptions) of the portal. You can [download an extensive list](https://download.microsoft.com/download/1/5/4/15454442-CF17-47B9-A65D-DF84EF88511B/Visual_Studio_by_Subscription_Level.xlsx) of available software titles for all subscription types.
-
-
diff --git a/subscriptions/solutions/downloading-activating-or-using-software/downloading-activating-or-using-software/includes/unable-to-locate-product.md b/subscriptions/solutions/downloading-activating-or-using-software/downloading-activating-or-using-software/includes/unable-to-locate-product.md
@@ -24,7 +24,6 @@ You can [download an extensive list](https://download.microsoft.com/download/1/5
 ## Find software downloads 
 1. Sign into the [subscriptions portal](https://my.visualstudio.com/benefits). 
 1. Go to the [featured downloads page](https://my.visualstudio.com/downloads/featured). 
-
 1. Here you see a list of popular downloads or search a specific product. Note: If you have more than one subscription associated with the same sign-in address, you  see the downloads included with the highest-level subscription, regardless of which subscription you're viewing.
 1. Select the “Get key” link to see all keys that are available for the product you want to download. Then select “Claim key” to claim a product key if the download requires a key to get started. 
 
diff --git a/subscriptions/solutions/downloading-activating-or-using-software/using-product-features/includes/azure-devops-technical-support.md b/subscriptions/solutions/downloading-activating-or-using-software/using-product-features/includes/azure-devops-technical-support.md
@@ -1,7 +1,7 @@
 ---
 title: Azure DevOps technical support
-description: Get technical support for Azure DevOps
-comment:  As of August 2023 this include is used to render marketing FAQ content for VS Subscriptions in the following portals - VSCom, Manage, and My portals. It was not used for learn.microsoft.com content at that time.  SMEs are Evan Windom and Larissa Crawford of Red Door Collaborative and Sharvari Dighe.
+description: Get technical support for Azure DevOps.
+comment:  As of August 2023 this include is used to render marketing FAQ content for VS Subscriptions in the following portals - VSCom, Manage, and My portals. It was not used for learn.microsoft.com content at that time. SMEs are Evan Windom and Larissa Crawford of Red Door Collaborative and Sharvari Dighe.
 ms.topic: include
 ms.assetid: 8ee4f3fb-6cb6-473f-b497-208f5c3eaf01
 author: evanwindom
diff --git a/subscriptions/solutions/downloading-activating-or-using-software/using-product-features/includes/cannot-find-ide-feature.md b/subscriptions/solutions/downloading-activating-or-using-software/using-product-features/includes/cannot-find-ide-feature.md
@@ -1,12 +1,12 @@
 ---
 title: I can't find the IDE feature I want to use
-description: If you can't find the IDE feature you want to use, you may be using the incorrect version of Visual Studio
-comment:  As of August 2023 this include is used to render marketing FAQ content for VS Subscriptions in the following portals - VSCom, Manage, and My portals. It was not used for learn.microsoft.com content at that time.  SMEs are Evan Windom and Larissa Crawford of Red Door Collaborative and Sharvari Dighe.
+description: If you can't find the IDE feature you want to use, you might be using the incorrect version of Visual Studio.
+comment:  As of August 2023 this include is used to render marketing FAQ content for VS Subscriptions in the following portals - VSCom, Manage, and My portals. It was not used for learn.microsoft.com content at that time. SMEs are Evan Windom and Larissa Crawford of Red Door Collaborative and Sharvari Dighe.
 ms.topic: include
 ms.assetid: 986a4c63-610b-4d33-8b22-48452964da8b
 author: evanwindom
 ms.author: amast
-ms.date: 08/16/2023
+ms.date: 04/08/2024
 user.type: subscriber
 tags: download, activate, licensing
 subscription.type: vl, cloud, retail, partner
@@ -23,17 +23,17 @@ After noting which version of Visual Studio is included with your subscription,
 
 ## Upgrade your subscription level  
 
-If the feature is specific to another subscription level, you need to change your subscription level.  
+If the feature is specific to another subscription level, you need to change your subscription level. 
 
-If your Visual Studio subscription is provided to you by your work or school, chances are it was assigned to you by a subscriptions admin. Reach out to your organization’s admin using the “contact my admin” button in the right corner of the navigation in the [subscriptions portal](https://my.visualstudio.com/benefits).  
+If your Visual Studio subscription is provided to you by your work or school, chances are it was assigned to you by a subscriptions admin. Reach out to your organization’s admin using the "contact my admin" button in the right corner of the navigation in the [subscriptions portal](https://my.visualstudio.com/benefits). 
 
-If you purchased your subscription, or don't have an admin, you need to purchase a new subscription at the level you require.  
+If you purchased your subscription, or don't have an admin, you need to purchase a new subscription at the level you require. 
 
 ## How to contact your admin 
 
-Given the size and complexity of many organizations, you may not be aware of who your admin is, but there's a feature in the subscriptions portal to assist you with contacting your admin. 
+Given the size and complexity of many organizations, you might not be aware of who your admin is, but there's a feature in the subscriptions portal to assist you with contacting your admin. 
 
-1. Sign in to the [subscriptions portal](https://my.visualstudio.com/benefits).  
+1. Sign in to the [subscriptions portal](https://my.visualstudio.com/benefits). 
 1. Select the Contact my Admin button at the top right. 
 1. Enter the message for your admin. 
 1. If you'd like to receive a copy of the message sent to your admin, select the Send me a copy checkbox. Finally, select **Send**.
diff --git a/subscriptions/solutions/downloading-activating-or-using-software/using-product-features/includes/other-software-usage-and-features-support.md b/subscriptions/solutions/downloading-activating-or-using-software/using-product-features/includes/other-software-usage-and-features-support.md
@@ -1,12 +1,12 @@
 ---
 title: Other software usage and features support options
-description: Get support for other software usage and features
-comment:  As of August 2023 this include is used to render marketing FAQ content for VS Subscriptions in the following portals - VSCom, Manage, and My portals. It was not used for learn.microsoft.com content at that time.  SMEs are Evan Windom and Larissa Crawford of Red Door Collaborative and Sharvari Dighe.
+description: Get support for other software usage and features.
+comment:  As of August 2023 this include is used to render marketing FAQ content for VS Subscriptions in the following portals - VSCom, Manage, and My portals. It was not used for learn.microsoft.com content at that time. SMEs are Evan Windom and Larissa Crawford of Red Door Collaborative and Sharvari Dighe.
 ms.topic: include
 ms.assetid: 2d5a7cc3-d6cb-4b51-a6a2-2a92ff6aec61
 author: larissacrawford
 ms.author: amast
-ms.date: 08/16/2023
+ms.date: 04/08/2024
 user.type: subscriber
 tags: redirect
 subscription.type: vl, cloud, retail, partner
@@ -15,15 +15,15 @@ sap.id: af210210-e3e1-2b2e-8d79-9bd20e851241
 
 ## Other software usage and features
 
-Visual Studio subscriptions support provides assistance with sales, subscriptions, accounts, benefit activation and billing for Visual Studio subscriptions. Should you need assistance with using software that has been downloaded and activated already, you need to reach out to the respective product support team.
+Visual Studio subscriptions support provides assistance with sales, subscriptions, accounts, benefit activation, and billing for Visual Studio subscriptions. Should you need assistance with using software that you already downloaded and activated, you need to reach out to the respective product support team.
 
 + [Microsoft Office](https://support.microsoft.com/microsoft-365)
 + [Windows](https://support.microsoft.com/windows)
 + Other products: [Microsoft Support](https://support.microsoft.com/)
 
 ## Technical support
 If you need assistance with break-fix issues, you can also use technical support tickets that are a part of most Visual Studio Subscriptions. To activate your support contract and submit tickets:
-1. Visit the [Subscriptions portal](https://my.visualstudio.com/benefits), scroll down to the Support benefits section and on the Technical Support tile select Chat to activate.
+1. Visit the [Subscriptions portal](https://my.visualstudio.com/benefits), scroll down to the Support benefits section, and on the Technical Support tile select Chat to activate.
 2. You join a chat session with a representative who can create your Contract ID and Access ID and provide those numbers to you via email so you have them for your records.
 3. To complete the process, you need to provide the representative with:
     + Your country/region
diff --git a/subscriptions/solutions/downloading-activating-or-using-software/using-product-features/includes/visual-studio-ide-technical-support.md b/subscriptions/solutions/downloading-activating-or-using-software/using-product-features/includes/visual-studio-ide-technical-support.md
@@ -1,12 +1,12 @@
 ---
 title: Visual Studio IDE technical support
-description: Get technical support for Visual Studio IDE
-comment:  As of August 2023 this include is used to render marketing FAQ content for VS Subscriptions in the following portals - VSCom, Manage, and My portals. It was not used for learn.microsoft.com content at that time.  SMEs are Evan Windom and Larissa Crawford of Red Door Collaborative and Sharvari Dighe.
+description: Get technical support for Visual Studio IDE.
+comment:  As of August 2023 this include is used to render marketing FAQ content for VS Subscriptions in the following portals - VSCom, Manage, and My portals. It was not used for learn.microsoft.com content at that time. SMEs are Evan Windom and Larissa Crawford of Red Door Collaborative and Sharvari Dighe.
 ms.topic: include
 ms.assetid: 4fa47dc5-3791-45c8-afba-9e01693ce45a
 author: evanwindom
 ms.author: amast
-ms.date: 08/16/2023
+ms.date: 04/08/2024
 user.type: subscriber
 tags: download, activate, licensing
 subscription.type: vl, cloud, retail, partner
@@ -15,16 +15,16 @@ sap.id: af210210-e3e1-2b2e-8d79-9bd20e851241
 
 ## Visual Studio IDE technical support 
 
-Visual Studio Subscriptions support provides assistance with sales, subscriptions, accounts, and billing. Visual Studio IDE technical issues or questions should be directed to [Visual Studio technical support](https://visualstudio.microsoft.com/vs/support/). Before using the limited [Visual Studio technical support incidents](https://learn.microsoft.com/visualstudio/subscriptions/vs-tech-support) that may be included with your Visual Studio subscription, we suggest trying some other online resources.
+Visual Studio Subscriptions support provides assistance with sales, subscriptions, accounts, and billing. Visual Studio IDE technical issues or questions should be directed to [Visual Studio technical support](https://visualstudio.microsoft.com/vs/support/). Before using the limited [Visual Studio technical support incidents](https://learn.microsoft.com/visualstudio/subscriptions/vs-tech-support) that might be included with your Visual Studio subscription, we suggest trying some other online resources.
 
 + For Visual Studio installation issues, see [Troubleshoot Visual Studio installation and upgrade issues](https://learn.microsoft.com/visualstudio/install/troubleshooting-installation-issues) for step-by-step guidance. You can also try the [installation chat](https://visualstudio.microsoft.com/vs/support/#talktous) (English only) support option.
 
 + Review tutorials, troubleshooting guides, and helpful resources within [Visual Studio IDE documentation](https://learn.microsoft.com/visualstudio/ide/). 
 
-+ Search the online [Developer Community](https://developercommunity.visualstudio.com/) and get expert answers from a community supported forum. You can search keywords and read, vote, comment all without logging in. If you don’t find what you need with a search, you can suggest a feature or report a problem from the navigation menu. To submit a feature request, you need to sign in to fill out the report and post. To report a problem or bug, a running instance of Visual Studio is required to report feedback.  
++ Search the online [Developer Community](https://developercommunity.visualstudio.com/) and get expert answers from a community supported forum. You can search keywords and read, vote, comment all without logging in. If you don’t find what you need with a search, you can suggest a feature or report a problem from the navigation menu. To submit a feature request, you need to sign in to fill out the report and post. To report a problem or bug, a running instance of Visual Studio is required to report feedback. 
 
-+ Search the Stack Overflow [public Q&A tagged with visual-studio](https://stackoverflow.com/questions/tagged/visual-studio?tab=Newest) to get answers to already asked questions or sign up for an account and ask a new question.  
++ Search the Stack Overflow [public Q&A tagged with visual-studio](https://stackoverflow.com/questions/tagged/visual-studio?tab=Newest) to get answers to already asked questions or sign up for an account and ask a new question. 
 
 ## Technical support incidents 
 
-If you’ve exhausted these options and still don’t have an answer, submit a Visual Studio technical support ticket.  Visit the [subscriptions portal benefits page](https://my.visualstudio.com/Benefits) and select the Technical Support benefit tile in the Support tab. Technical support isn't available with all subscriptions. Read more about the [Technical Support benefit](https://learn.microsoft.com/visualstudio/subscriptions/vs-tech-support). [Compare Visual Studio subscription benefits](https://visualstudio.microsoft.com/vs/benefits/#azure?cat=visual-studio-enterprise-subscription) to find out what is included with your subscription.
+If you are still unable to find an answer, submit a Visual Studio technical support ticket. Visit the [subscriptions portal benefits page](https://my.visualstudio.com/Benefits) and select the Technical Support benefit tile in the Support tab. Technical support isn't available with all subscriptions. Read more about the [Technical Support benefit](https://learn.microsoft.com/visualstudio/subscriptions/vs-tech-support). [Compare Visual Studio subscription benefits](https://visualstudio.microsoft.com/vs/benefits/#azure?cat=visual-studio-enterprise-subscription) to find out what is included with your subscription.
diff --git a/subscriptions/solutions/downloading-activating-or-using-software/using-product-features/includes/windows-developer-technical-support.md b/subscriptions/solutions/downloading-activating-or-using-software/using-product-features/includes/windows-developer-technical-support.md
@@ -1,12 +1,12 @@
 ---
 title: Windows developer technical support
-description: Get technical support for Windows developer benefit
-comment:  As of August 2023 this include is used to render marketing FAQ content for VS Subscriptions in the following portals - VSCom, Manage, and My portals. It was not used for learn.microsoft.com content at that time.  SMEs are Evan Windom and Larissa Crawford of Red Door Collaborative and Sharvari Dighe.
+description: Get technical support for Windows developer benefit.
+comment:  As of August 2023 this include is used to render marketing FAQ content for VS Subscriptions in the following portals - VSCom, Manage, and My portals. It was not used for learn.microsoft.com content at that time. SMEs are Evan Windom and Larissa Crawford of Red Door Collaborative and Sharvari Dighe.
 ms.topic: include
 ms.assetid: 92d406c7-96e1-45a9-8259-d07d2a04a23e 
 author: evanwindom
 ms.author: amast
-ms.date: 08/16/2023
+ms.date: 04/08/2024
 user.type: subscriber
 tags: redirect
 subscription.type: vl, cloud, retail, partner
@@ -22,7 +22,7 @@ If you have a Windows technical or developer account issue, your question needs
 Review tutorials, troubleshooting guides, helpful resources, and a range of other articles within [Windows technical documentation](https://learn.microsoft.com/windows/).
 
 ## Windows developer account
-Your Visual Studio subscription may include a Windows developer account. Activate your account by visiting the [subscriptions portal benefits page](https://my.visualstudio.com/Benefits) and clicking on the benefit tile. 
+Your Visual Studio subscription might include a Windows developer account. Activate your account by visiting the [subscriptions portal benefits page](https://my.visualstudio.com/Benefits) and clicking on the benefit tile. 
 
 Read more about the [Windows developer account benefit](https://learn.microsoft.com/visualstudio/subscriptions/vs-windows-dev). 
 
