Merge pull request #12419 from rheapatel23/rheaCopilotInboxtake2

Add GitHub Copilot troubleshooting and admin controls***

Author: ghogen

docs/ide/media/vs-2022/copilot-inbox/copilot-disable-badge.png

@@ -0,0 +1,36 @@
+---
+title: Admin controls for GitHub Copilot in Visual Studio
+description: GitHub Copilot in Visual Studio 2022 version 17.10 introduces new features for administrators to manage Copilot effectively. 
+ms.date: 3/28/2024
+ms.topic: how-to 
+author: anandmeg
+ms.author: meghaanand
+ms.manager: mijacobs
+ms.subservice: ai-tools
+monikerRange: vs-2022
+---
+
+# Admin controls for GitHub Copilot 
+GitHub Copilot in Visual Studio 2022 17.10 Preview 3 introduces new features for administrators to manage Copilot effectively.
+
+## Disabling Copilot for individual Enterprise Visual Studio accounts
+
+In version 17.10, we're introducing two new features to disable Copilot, ensuring that your repository is protected. 
+Project administrators can disable Copilot for individual accounts or disable Copilot altogether via the [Visual Studio Administrative Templates (ADMX/ADML)](https://www.microsoft.com/en-us/download/details.aspx?id=104405). These features provide administrators with greater control over the use of Copilot within their organization.
+
+To configure and deploy these policies, you can use [Microsoft Intune](../install/administrative-templates.md#deploying-the-policies) or the Local Group Policy Editor directly on the client machine.
+
+## Configure Copilot group policy
+
+1. Head over to the Microsoft Download Center and grab the Visual Studio [Group Policy Administrative Template files (ADMX/ADML)](https://www.microsoft.com/en-us/download/details.aspx?id=104405). It asks you where you want the files to be downloaded, ensure the location is `C:\Windows\PolicyDefinitions`.
+
+2. Open the **Windows Local Group Policy Editor**, Navigate to Computer Configuration > Administrative Templates > Visual Studio > **Copilot Settings** and select a group policy.
+
+   :::image type="content" source="media/vs-2022/copilot-inbox/intune-group-policy.png" alt-text="Screenshot of Group Policy to block Copilot for Individuals." lightbox="media/vs-2022/copilot-inbox/intune-group-policy.png":::
+
+3. Once you select your group policy, configure the policy to enable or disable.
+   
+   :::image type="content" source="media/vs-2022/copilot-inbox/copilot-for-individuals-group-poilcy.png" alt-text="Screenshot of Group Policy to block copilot for individuals." lightbox="media/vs-2022/copilot-inbox/copilot-for-individuals-group-poilcy.png":::
+
+4. Restart your Visual Studio instance to pick up the new policy changes
+

docs/ide/media/vs-2022/copilot-inbox/copilot-error.png

@@ -0,0 +1,49 @@
+---
+title: Troubleshoot GitHub Copilot in Visual Studio 2022
+description: Learn about the copilot status and how to fix issues.
+ms.date: 4/09/2024
+ms.topic: troubleshooting-problem-resolution
+author: anandmeg
+ms.author: meghaanand
+ms.manager: mijacobs
+ms.subservice: ai-tools
+monikerRange: vs-2022
+---
+
+# Troubleshoot GitHub Copilot in Visual Studio
+
+This troubleshooting guide includes instructions to resolve issues with GitHub Copilot in Visual Studio 2022 version 17.10 Preview 3 or later.
+
+The GitHub Copilot badge in the upper-right corner of the Visual Studio environment showing the message **Copilot is temporarily unreachable** indicates GitHub Copilot is offline.
+
+:::image type="content" source="media/vs-2022/copilot-inbox/copilot-error.png" alt-text="Screenshot of copilot unreachable error." lightbox="media/vs-2022/copilot-inbox/copilot-error.png":::
+
+GitHub Copilot could be offline due to one of the following reasons:
+
+## Network issues
+
+Your network is down.
+
+**Action:** Ensure you have a stable internet connection. For more information, see [Troubleshooting network errors for GitHub Copilot](https://docs.github.com/en/copilot/troubleshooting-github-copilot/troubleshooting-network-errors-for-github-copilot).
+
+## Copilot service is unavailable
+
+The Copilot service is down.
+
+**Action:** In this case, wait. The service will be back shortly. You can check the status of the service on [GitHub Status](https://www.githubstatus.com/).
+
+## Refresh your credentials
+
+Due to the expected timeout, you need to occasionally refresh your credentials.
+
+**Action:** Select **"Refresh your credentials"** from the Copilot badge in the upper-right corner of your Visual Studio environment.
+
+:::image type="content" source="media/vs-2022/copilot-inbox/copilot-refresh-credentials.png "alt-text="Screenshot of Refresh your credentials option." lightbox="media/vs-2022/copilot-inbox/copilot-refresh-credentials.png":::
+
+## Copilot is disabled
+
+Your administrator disables Copilot for individual or any Copilot license. With Visual Studio version 17.10, your [admin can disable Copilot](visual-studio-github-copilot-admin.md#disabling-copilot-for-individual-enterprise-visual-studio-accounts).
+
+**Action:** Contact your IT department to learn if your admin disabled Copilot.
+
+:::image type="content" source="media/vs-2022/copilot-inbox/copilot-disable-badge.png "alt-text="Screenshot of code suggestions in new file in the editor." lightbox="media/vs-2022/copilot-inbox/copilot-disable-badge.png":::

docs/ide/media/vs-2022/copilot-inbox/copilot-for-individuals-group-poilcy.png

@@ -153,6 +153,10 @@
       href: debugger/debug-with-copilot.md
     - name: Deploy GitHub Copilot to your enterprise
       href: ide/deploy-copilot-to-enterprise.md
+    - name: Troubleshoot GitHub Copilot state
+      href: ide/visual-studio-github-copilot-troubleshoot.md
+    - name: Admin controls for GitHub Copilot
+      href: ide/visual-studio-github-copilot-admin.md
   - name: IntelliCode
     items:
     - name: 'What is IntelliCode?'