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---
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title: "If there are "Unknown" devices in the board selector and ports without a board name in the Tools > Port menu"
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title: "If there are \"Unknown\" devices in the board selector and ports without a board name in the Tools > Port menu"
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id: 4412955149586
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---
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## Troubleshooting steps {#troubleshooting}
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### Disconnect and reconnect your board to check its port {#disconnect-reconnect-procedure}
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### 1. Disconnect and reconnect your board to check its port {#disconnect-reconnect-procedure}
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**Using the board selector:**
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4. Open the _Tools > Port_ menu. The port your board is connected to should now appear as a new port in the list.
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### Configure an unidentified board {#configuring-an-unidentified-board}
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### 2. Configure an unidentified board {#configuring-an-unidentified-board}
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If you've determined which port belongs to your board:
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**Using the _Tools > Board_ menu**:
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1. Open the Tools > Board menu.
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1. Open the _Tools > Board_ menu.
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1. Choose the board you want to use.
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content/Software Support/Upload/If-your-board-is-not-detected-by-Arduino-IDE.md

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4. Check the board selector or _Tools > Port_ again to see if your board is now detected.
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### 4. Check if your board appears as "Unknown" or as a board with a different name
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### 4. Check for "Unknown" or incorrect board name
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* **Unknown Devices**: If the board selector in Arduino IDE displays “Unknown” devices, refer to [If there are “Unknown” devices in the board selector and without a board name in the Tools > Port menu](addlink) instead.
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Here are some cases to look out for:
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* **Classic Nano** : If you're using a **classic Nano**, but it's being detected as "USB Serial Port" <!-- on Windows --> or another generic name, the FTDI drivers may be missing. To solve the issue, follow [install the FTDI drivers](https://support.arduino.cc/hc/en-us/articles/4411305694610-Install-or-update-FTDI-drivers).
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* If you're using a **classic Nano**, and it's recognized by your computer as "USB Serial Port" <!-- on Windows --> or another generic name, the FTDI drivers may be missing. To solve the issue, follow [install the FTDI drivers](https://support.arduino.cc/hc/en-us/articles/4411305694610-Install-or-update-FTDI-drivers).
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* If you're using an **UNO (Rev3 or earlier)** or **Mega** board, missing or corrupted USB-to-Serial firmware may cause the board to be recognized as any of the following:
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* If you're using an **UNO (Rev3 or earlier)** or **Mega** board, missing or corrupted USB-to-Serial firmware may cause your computer to recognize the board as one of the following:
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* Unknown Device
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* Composite Device

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