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Merge pull request #440 from arduino/Update-orders-and-subscriptions-hub
Update Orders-Subscriptions hub [HC-1490]
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content/Custom/Hubs/Orders-Subscriptions.md

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<div class="actions-wrapper">
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<div class="actions-item">
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<img src="https://content.arduino.cc/assets/hc-Truck.svg">
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<a id="keep" href="https://support.arduino.cc/hc/en-us/articles/5340909969948-About-the-delivery-process"></a>
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<span class="link-chevron-right">About the delivery process</span>
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<a id="keep" href="https://support.arduino.cc/hc/en-us/articles/13756849779228-Track-your-order"></a>
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<span class="link-chevron-right">Track your order</span>
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</div>
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<div class="actions-item">
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<a id="keep" href="https://support.arduino.cc/hc/en-us/articles/5340856700188-Available-shipping-methods"></a>
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<img src="https://content.arduino.cc/assets/hc-Box.svg">
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<span class="link-chevron-right">Available shipping methods</span>
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<img src="https://content.arduino.cc/assets/hc-invoice3.svg">
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<a id="keep" href="https://support.arduino.cc/hc/en-us/articles/360016121859-How-can-I-get-my-invoice-"></a>
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<span class="link-chevron-right">Get your invoice</span>
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</div>
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<div class="actions-item">
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<a id="keep" href="https://support.arduino.cc/hc/en-us/articles/360016121879-Accepted-payment-methods"></a>
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<img src="https://content.arduino.cc/assets/hc-Card.svg">
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<span class="link-chevron-right">Accepted payment methods</span>
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<img src="https://content.arduino.cc/assets/hc-undo.svg" width="68" height="68">
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<a id="keep" href="https://support.arduino.cc/hc/en-us/articles/360014704319-Return-an-item"></a>
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<span class="link-chevron-right">Return an item</span>
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</div>
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<div class="actions-item">
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<img src="https://content.arduino.cc/assets/hc-arduino-cloud-hub.svg">
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</div>
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<div class="info-wrapper">
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<div class="info-item">
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<!--<img src="https://content.arduino.cc/assets/hc-warning.svg">-->
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<p class="info-title">Not receiving emails from Arduino?</p>
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<img src="https://content.arduino.cc/assets/hc-help.svg" width="68" height="68">
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<p class="info-title">If you haven't received your delivery</p>
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<p>
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Learn more about possible solutions for issues with receiving Arduino
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emails.
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In rare cases, an order might not reach its destination even when the
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tracking displays it as delivered. This is more common with shipping
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methods that don’t offer proof of delivery.
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</p>
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<a class="link-chevron-right" href="https://support.arduino.cc/hc/en-us/articles/360018415520-I-am-not-receiving-any-Arduino-emails">Read the article</a>
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<a class="link-chevron-right" href="https://support.arduino.cc/hc/en-us/articles/14085643116700-If-you-haven-t-received-your-delivery">Find out what to do if your package is missing</a>
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</div>
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<div class="info-item">
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<!--<img src="https://content.arduino.cc/assets/hc-Turn.svg">-->
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<p class="info-title">About refunds and returns</p>
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<div class="info-item ">
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<img src="https://content.arduino.cc/assets/hc-cloud.svg">
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<p class="info-title ">Your Arduino Cloud plan</p>
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<p>
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Learn more about replacement and return of products and services:
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Learn how to review, change, or cancel your Arduino Cloud plan.
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</p>
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<a class="link-chevron-right" href="https://support.arduino.cc/hc/en-us/articles/360014704319-Return-an-item">Return an item</a>
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<a class="link-chevron-right" href="https://support.arduino.cc/hc/en-us/articles/4401881299090-Review-change-or-cancel-your-Arduino-Cloud-plan">Manage your Cloud plan</a>
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</div>
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<div class="info-item">
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<img src="https://content.arduino.cc/assets/hc-resistor.svg">
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<p class="info-title">Education Kit components</p>
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<p>
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Find replacements if a component is broken or missing from an Education
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kit:
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</p>
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<a class="link-chevron-right" href="https://support.arduino.cc/hc/en-us/articles/4406561528210-If-an-Arduino-Education-kit-component-is-missing-or-not-working">If a component is missing or not working</a>
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<a class="link-chevron-right" href="https://support.arduino.cc/hc/en-us/articles/4409205367186-Find-replacement-components-for-your-Arduino-Education-kit">Replacement components for your kit</a>
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<img src="https://content.arduino.cc/assets/hc-Card.svg">
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<p class="info-title">Payment methods</p>
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<p>Accepted payment methods vary between products in the Arduino Store and subscriptions in the Digital Store, as well as whether you are buying as an individual, educational institution, or company.</p>
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<a class="link-chevron-right" href="https://support.arduino.cc/hc/en-us/articles/360016121879-Accepted-payment-methods">View accepted payment methods</a>
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</div>
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<div class="info-item">
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<img src="https://content.arduino.cc/assets/hc-list.svg">
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<p class="info-title">Get your invoice</p>
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<p>
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Learn how to get your invoice after purchasing Arduino products from
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the Arduino Store or Amazon.
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</p>
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<a class="link-chevron-right" href="https://support.arduino.cc/hc/en-us/articles/360016121859-How-can-I-get-my-invoice-">Read the guide</a>
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<img src="https://content.arduino.cc/assets/hc-Box.svg">
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<p class="info-title">Shipping methods</p>
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<p>Learn more about the available shipping methods for different regions. Delivery times vary based on carriers and destination countries.</p>
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<a class="link-chevron-right" href="https://support.arduino.cc/hc/en-us/articles/5340856700188-Available-shipping-methods">Explore shipping methods</a>
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</div>
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</div>
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<h2 class="center hub">Subscriptions</h2>
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<div class="info-wrapper">
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<div class="info-item ">
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<img src="https://content.arduino.cc/assets/hc-cloud.svg">
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<p class="info-title ">Your Arduino Cloud plan</p>
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<p>
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Learn how to review, change or cancel an Arduino Cloud plan, and learn
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more about billing and feature changes when switching to a different
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Cloud plan.
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</p>
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<a class="link-chevron-right" href="https://support.arduino.cc/hc/en-us/articles/4401881299090-Review-change-or-cancel-your-Arduino-Cloud-plan">Modify your Cloud plan</a>
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<a class="link-chevron-right" href="https://support.arduino.cc/hc/en-us/articles/4401874211730-Billing-and-feature-changes-when-switching-to-a-different-Cloud-plan">Billing and feature changes when modifying a Cloud plan</a>
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<div class="info-item">
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<img src="https://content.arduino.cc/assets/hc-order.svg" width="68" height="68">
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<p class="info-title ">Place an order</p>
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<p>Learn how to place an order on the Arduino Official Store.</p>
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<a class="link-chevron-right" href="https://support.arduino.cc/hc/en-us/articles/4409759302290-Place-an-order-at-the-Arduino-Official-Store">How to buy on the Arduino Official Store</a>
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<a class="link-chevron-right" href="https://support.arduino.cc/hc/en-us/articles/14755472001308-How-to-make-a-tax-exempt-order">Place a tax-exempt order</a>
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</div>
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<div class="info-item">
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<img src="https://content.arduino.cc/assets/hc-sim.svg">
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<p class="info-title ">Modify an Arduino SIM card subscription</p>
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<img src="https://content.arduino.cc/assets/hc-resistor.svg">
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<p class="info-title">Education Kit components</p>
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<p>
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Learn how to pause or cancel your Arduino SIM card subscription:
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Sometimes, components from an Education kit may be missing, broken, or you might need additional parts. Learn how to troubleshoot these issues or find replacement components for your kit.
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</p>
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<a class="link-chevron-right" href="https://support.arduino.cc/hc/en-us/articles/360016077300-How-to-modify-Arduino-SIM-card-subscription">Read the guide</a>
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<a class="link-chevron-right" href="https://support.arduino.cc/hc/en-us/articles/4406561528210-If-an-Arduino-Education-kit-component-is-missing-or-not-working">If a component is missing or broken</a>
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<a class="link-chevron-right" href="https://support.arduino.cc/hc/en-us/articles/4409205367186-Find-replacement-components-for-your-Arduino-Education-kit">Find replacement components for your kit</a>
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</div>
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</div>
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<h2 class="center hub">Orders</h2>
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<div class="info-wrapper">
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<div class="info-item ">
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<p class="info-title ">Get a quote from Arduino</p>
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<p>
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Learn how to get a quote from Arduino as an individual buyer, a company,
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or a school, or as a distributor:
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</p>
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<a class="link-chevron-right" href="https://support.arduino.cc/hc/en-us/articles/360022125620-How-to-receive-a-quote-from-us-Individuals-Companies-and-Schools">Read the guide</a>
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</div>
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<div class="info-item">
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<p class="info-title ">Place an order</p>
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<p class="info-title ">Request Distributor quotes</p>
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<p>
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Learn how to place an order as an educator, business, or distributor.
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If you're an Arduino Distributor, you can request quotes in the Arduino
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B2B Store, view their status, and download them as PDFs.
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</p>
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<a class="link-chevron-right" href="https://support.arduino.cc/hc/en-us/articles/4409759302290-Place-an-order-as-an-educator-business-or-distributor">Read the guide</a>
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<a class="link-chevron-right" href="https://support.arduino.cc/hc/en-us/articles/360022125620-Request-and-manage-quotes-as-an-Arduino-Distributor">Request and manage quotes as an Arduino Distributor</a>
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</div>
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<div class="info-item info-big">
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<p class="info-title ">Arduino's billing information</p>
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<p>
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In case you need this information to complete an order for a school or
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organization, Arduino’s billing details can be found in our transparency
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page:
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If you need Arduino’s billing details to complete an order for a school or organization, you can find them on our transparency page:
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<a class="link-up-right" href="https://store.arduino.cc/transparency">Arduino’s Billing Details</a>
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</p>
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</div>

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