|
10 | 10 | "serviceId":"Support",
|
11 | 11 | "signatureVersion":"v4",
|
12 | 12 | "targetPrefix":"AWSSupport_20130415",
|
13 |
| - "uid":"support-2013-04-15" |
| 13 | + "uid":"support-2013-04-15", |
| 14 | + "auth":["aws.auth#sigv4"] |
14 | 15 | },
|
15 | 16 | "operations":{
|
16 | 17 | "AddAttachmentsToSet":{
|
|
317 | 318 | "documentation":"<p>The content of the attachment file.</p>"
|
318 | 319 | }
|
319 | 320 | },
|
320 |
| - "documentation":"<p>An attachment to a case communication. The attachment consists of the file name and the content of the file.</p>" |
| 321 | + "documentation":"<p>An attachment to a case communication. The attachment consists of the file name and the content of the file. Each attachment file size should not exceed 5 MB. File types that are supported include the following: pdf, jpeg,.doc, .log, .text </p>" |
321 | 322 | },
|
322 | 323 | "AttachmentDetails":{
|
323 | 324 | "type":"structure",
|
|
429 | 430 | },
|
430 | 431 | "status":{
|
431 | 432 | "shape":"Status",
|
432 |
| - "documentation":"<p>The status of the case.</p> <p>Valid values:</p> <ul> <li> <p> <code>opened</code> </p> </li> <li> <p> <code>pending-customer-action</code> </p> </li> <li> <p> <code>reopened</code> </p> </li> <li> <p> <code>resolved</code> </p> </li> <li> <p> <code>unassigned</code> </p> </li> <li> <p> <code>work-in-progress</code> </p> </li> </ul>" |
| 433 | + "documentation":"<p>The status of the case.</p> <p>Valid values:</p> <ul> <li> <p> <code>all-open</code> </p> </li> <li> <p> <code>customer-action-completed</code> </p> </li> <li> <p> <code>opened</code> </p> </li> <li> <p> <code>pending-customer-action</code> </p> </li> <li> <p> <code>reopened</code> </p> </li> <li> <p> <code>resolved</code> </p> </li> <li> <p> <code>unassigned</code> </p> </li> <li> <p> <code>work-in-progress</code> </p> </li> </ul>" |
433 | 434 | },
|
434 | 435 | "serviceCode":{
|
435 | 436 | "shape":"ServiceCode",
|
|
464 | 465 | "documentation":"<p>The language in which Amazon Web Services Support handles the case. Amazon Web Services Support currently supports Chinese (“zh”), English (\"en\"), Japanese (\"ja\") and Korean (“ko”). You must specify the ISO 639-1 code for the <code>language</code> parameter if you want support in that language.</p>"
|
465 | 466 | }
|
466 | 467 | },
|
467 |
| - "documentation":"<p>A JSON-formatted object that contains the metadata for a support case. It is contained in the response from a <a>DescribeCases</a> request. <b>CaseDetails</b> contains the following fields:</p> <ul> <li> <p> <b>caseId</b> - The support case ID requested or returned in the call. The case ID is an alphanumeric string formatted as shown in this example: case-<i>12345678910-2013-c4c1d2bf33c5cf47</i>.</p> </li> <li> <p> <b>categoryCode</b> - The category of problem for the support case. Corresponds to the <code>CategoryCode</code> values returned by a call to <a>DescribeServices</a>.</p> </li> <li> <p> <b>displayId</b> - The identifier for the case on pages in the Amazon Web Services Support Center.</p> </li> <li> <p> <b>language</b> - The language in which Amazon Web Services Support handles the case. Amazon Web Services Support currently supports Chinese (“zh”), English (\"en\"), Japanese (\"ja\") and Korean (“ko”). You must specify the ISO 639-1 code for the <code>language</code> parameter if you want support in that language.</p> </li> <li> <p> <b>nextToken</b> - A resumption point for pagination.</p> </li> <li> <p> <b>recentCommunications</b> - One or more <a>Communication</a> objects. Fields of these objects are <code>attachments</code>, <code>body</code>, <code>caseId</code>, <code>submittedBy</code>, and <code>timeCreated</code>.</p> </li> <li> <p> <b>serviceCode</b> - The identifier for the Amazon Web Services service that corresponds to the service code defined in the call to <a>DescribeServices</a>.</p> </li> <li> <p> <b>severityCode</b> - The severity code assigned to the case. Contains one of the values returned by the call to <a>DescribeSeverityLevels</a>. The possible values are: <code>low</code>, <code>normal</code>, <code>high</code>, <code>urgent</code>, and <code>critical</code>.</p> </li> <li> <p> <b>status</b> - The status of the case in the Amazon Web Services Support Center. Valid values:</p> <ul> <li> <p> <code>opened</code> </p> </li> <li> <p> <code>pending-customer-action</code> </p> </li> <li> <p> <code>reopened</code> </p> </li> <li> <p> <code>resolved</code> </p> </li> <li> <p> <code>unassigned</code> </p> </li> <li> <p> <code>work-in-progress</code> </p> </li> </ul> </li> <li> <p> <b>subject</b> - The subject line of the case.</p> </li> <li> <p> <b>submittedBy</b> - The email address of the account that submitted the case.</p> </li> <li> <p> <b>timeCreated</b> - The time the case was created, in ISO-8601 format.</p> </li> </ul>" |
| 468 | + "documentation":"<p>A JSON-formatted object that contains the metadata for a support case. It is contained in the response from a <a>DescribeCases</a> request. <b>CaseDetails</b> contains the following fields:</p> <ul> <li> <p> <b>caseId</b> - The support case ID requested or returned in the call. The case ID is an alphanumeric string formatted as shown in this example: case-<i>12345678910-2013-c4c1d2bf33c5cf47</i>.</p> </li> <li> <p> <b>categoryCode</b> - The category of problem for the support case. Corresponds to the <code>CategoryCode</code> values returned by a call to <a>DescribeServices</a>.</p> </li> <li> <p> <b>displayId</b> - The identifier for the case on pages in the Amazon Web Services Support Center.</p> </li> <li> <p> <b>language</b> - The language in which Amazon Web Services Support handles the case. Amazon Web Services Support currently supports Chinese (“zh”), English (\"en\"), Japanese (\"ja\") and Korean (“ko”). You must specify the ISO 639-1 code for the <code>language</code> parameter if you want support in that language.</p> </li> <li> <p> <b>nextToken</b> - A resumption point for pagination.</p> </li> <li> <p> <b>recentCommunications</b> - One or more <a>Communication</a> objects. Fields of these objects are <code>attachments</code>, <code>body</code>, <code>caseId</code>, <code>submittedBy</code>, and <code>timeCreated</code>.</p> </li> <li> <p> <b>serviceCode</b> - The identifier for the Amazon Web Services service that corresponds to the service code defined in the call to <a>DescribeServices</a>.</p> </li> <li> <p> <b>severityCode</b> - The severity code assigned to the case. Contains one of the values returned by the call to <a>DescribeSeverityLevels</a>. The possible values are: <code>low</code>, <code>normal</code>, <code>high</code>, <code>urgent</code>, and <code>critical</code>.</p> </li> <li> <p> <b>status</b> - The status of the case in the Amazon Web Services Support Center. Valid values:</p> <ul> <li> <p> <code>all-open</code> </p> </li> <li> <p> <code>customer-action-completed</code> </p> </li> <li> <p> <code>opened</code> </p> </li> <li> <p> <code>pending-customer-action</code> </p> </li> <li> <p> <code>reopened</code> </p> </li> <li> <p> <code>resolved</code> </p> </li> <li> <p> <code>unassigned</code> </p> </li> <li> <p> <code>work-in-progress</code> </p> </li> </ul> </li> <li> <p> <b>subject</b> - The subject line of the case.</p> </li> <li> <p> <b>submittedBy</b> - The email address of the account that submitted the case.</p> </li> <li> <p> <b>timeCreated</b> - The time the case was created, in ISO-8601 format.</p> </li> </ul>" |
468 | 469 | },
|
469 | 470 | "CaseId":{"type":"string"},
|
470 | 471 | "CaseIdList":{
|
|
1439 | 1440 | "min":0
|
1440 | 1441 | }
|
1441 | 1442 | },
|
1442 |
| - "documentation":"<fullname>Amazon Web Services Support</fullname> <p>The <i>Amazon Web Services Support API Reference</i> is intended for programmers who need detailed information about the Amazon Web Services Support operations and data types. You can use the API to manage your support cases programmatically. The Amazon Web Services Support API uses HTTP methods that return results in JSON format.</p> <note> <ul> <li> <p>You must have a Business, Enterprise On-Ramp, or Enterprise Support plan to use the Amazon Web Services Support API. </p> </li> <li> <p>If you call the Amazon Web Services Support API from an account that doesn't have a Business, Enterprise On-Ramp, or Enterprise Support plan, the <code>SubscriptionRequiredException</code> error message appears. For information about changing your support plan, see <a href=\"http://aws.amazon.com/premiumsupport/\">Amazon Web Services Support</a>.</p> </li> </ul> </note> <p>You can also use the Amazon Web Services Support API to access features for <a href=\"http://aws.amazon.com/premiumsupport/trustedadvisor/\">Trusted Advisor</a>. You can return a list of checks and their descriptions, get check results, specify checks to refresh, and get the refresh status of checks.</p> <p>You can manage your support cases with the following Amazon Web Services Support API operations:</p> <ul> <li> <p>The <a>CreateCase</a>, <a>DescribeCases</a>, <a>DescribeAttachment</a>, and <a>ResolveCase</a> operations create Amazon Web Services Support cases, retrieve information about cases, and resolve cases.</p> </li> <li> <p>The <a>DescribeCommunications</a>, <a>AddCommunicationToCase</a>, and <a>AddAttachmentsToSet</a> operations retrieve and add communications and attachments to Amazon Web Services Support cases.</p> </li> <li> <p>The <a>DescribeServices</a> and <a>DescribeSeverityLevels</a> operations return Amazon Web Service names, service codes, service categories, and problem severity levels. You use these values when you call the <a>CreateCase</a> operation.</p> </li> </ul> <p>You can also use the Amazon Web Services Support API to call the Trusted Advisor operations. For more information, see <a href=\"https://docs.aws.amazon.com/\">Trusted Advisor</a> in the <i>Amazon Web Services Support User Guide</i>.</p> <p>For authentication of requests, Amazon Web Services Support uses <a href=\"https://docs.aws.amazon.com/general/latest/gr/signature-version-4.html\">Signature Version 4 Signing Process</a>.</p> <p>For more information about this service and the endpoints to use, see <a href=\"https://docs.aws.amazon.com/awssupport/latest/user/about-support-api.html\">About the Amazon Web Services Support API</a> in the <i>Amazon Web Services Support User Guide</i>.</p>" |
| 1443 | + "documentation":"<fullname>Amazon Web Services Support</fullname> <p>The <i>Amazon Web Services Support API Reference</i> is intended for programmers who need detailed information about the Amazon Web Services Support operations and data types. You can use the API to manage your support cases programmatically. The Amazon Web Services Support API uses HTTP methods that return results in JSON format.</p> <note> <ul> <li> <p>You must have a Business, Enterprise On-Ramp, or Enterprise Support plan to use the Amazon Web Services Support API. </p> </li> <li> <p>If you call the Amazon Web Services Support API from an account that doesn't have a Business, Enterprise On-Ramp, or Enterprise Support plan, the <code>SubscriptionRequiredException</code> error message appears. For information about changing your support plan, see <a href=\"http://aws.amazon.com/premiumsupport/\">Amazon Web Services Support</a>.</p> </li> </ul> </note> <p>You can also use the Amazon Web Services Support API to access features for <a href=\"http://aws.amazon.com/premiumsupport/trustedadvisor/\">Trusted Advisor</a>. You can return a list of checks and their descriptions, get check results, specify checks to refresh, and get the refresh status of checks.</p> <p>You can manage your support cases with the following Amazon Web Services Support API operations:</p> <ul> <li> <p>The <a>CreateCase</a>, <a>DescribeCases</a>, <a>DescribeAttachment</a>, and <a>ResolveCase</a> operations create Amazon Web Services Support cases, retrieve information about cases, and resolve cases.</p> </li> <li> <p>The <a>DescribeCommunications</a>, <a>AddCommunicationToCase</a>, and <a>AddAttachmentsToSet</a> operations retrieve and add communications and attachments to Amazon Web Services Support cases.</p> </li> <li> <p>The <a>DescribeServices</a> and <a>DescribeSeverityLevels</a> operations return Amazon Web Service names, service codes, service categories, and problem severity levels. You use these values when you call the <a>CreateCase</a> operation.</p> </li> </ul> <p>You can also use the Amazon Web Services Support API to call the Trusted Advisor operations. For more information, see <a href=\"https://docs.aws.amazon.com/awssupport/latest/user/trusted-advisor.html\">Trusted Advisor</a> in the <i>Amazon Web Services Support User Guide</i>.</p> <p>For authentication of requests, Amazon Web Services Support uses <a href=\"https://docs.aws.amazon.com/general/latest/gr/signature-version-4.html\">Signature Version 4 Signing Process</a>.</p> <p>For more information about this service and the endpoints to use, see <a href=\"https://docs.aws.amazon.com/awssupport/latest/user/about-support-api.html\">About the Amazon Web Services Support API</a> in the <i>Amazon Web Services Support User Guide</i>.</p>" |
1443 | 1444 | }
|
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