Update issue templates

Author: ashwinraghav

.github/ISSUE_TEMPLATE/bug.md

@@ -1,14 +1,20 @@
 ---
-name: ⚠️ Report a Bug
+name: "⚠️ Report a Bug"
 about: Think you found a bug in the SDK? Report it here.
+title: ''
+labels: ''
+assignees: ''
+
 ---
 
 <!-- DO NOT DELETE 
 validate_template=true
 template_path=.github/ISSUE_TEMPLATE/bug.md
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+
 ### [READ] Step 1: Are you in the right place?
+**Thank you for submitting your issue. We are operating at reduced capacity from Dec 18 2020 to Jan 4 2020. Please expect delayed responses. For more urgent requests please reach us via our  support channels https://firebase.google.com/support**
 
 Issues filed here should be about bugs in __the code in this repository__. 
 If you have a general question, need help debugging, or fall into some
@@ -39,4 +45,4 @@ This could be a description, log/console output, etc.
 
 ```
 // TODO(you): code here to reproduce the problem
-```
+```

.github/ISSUE_TEMPLATE/fr.md

@@ -1,6 +1,10 @@
 ---
-name: 💡 Feature Request
+name: "\U0001F4A1 Feature Request"
 about: Have a feature you'd like to see in the Android SDK? Request it here.
+title: ''
+labels: ''
+assignees: ''
+
 ---
 
 <!-- DO NOT DELETE