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Copy file name to clipboardExpand all lines: docs/dyn/contactcenterinsights_v1.projects.locations.conversations.analyses.html
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@@ -203,11 +203,11 @@ <h3>Method Details</h3>
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{ # An answer to a QaQuestion.
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"answerSources": [ # List of all individual answers given to the question.
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{ # A question may have multiple answers from varying sources, one of which becomes the "main" answer above. AnswerSource represents each individual answer.
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"answerValue": { # Message for holding the value of the answer. QaQuestion.AnswerChoice defines the possible answer values for a question. # The answer value from this source.
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"answerValue": { # Message for holding the value of a QaAnswer. QaQuestion.AnswerChoice defines the possible answer values for a question. # The answer value from this source.
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"boolValue": True or False, # Boolean value.
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"key": "A String", # A short string used as an identifier. Matches the value used in QaQuestion.AnswerChoice.key.
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"naValue": True or False, # A value of "Not Applicable (N/A)".
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"normalizedScore": 3.14, # Output only. Normalized score of the questions. Calculated as score / potential_score iff potential_score != 0 else 0
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"naValue": True or False, # A value of "Not Applicable (N/A)". Should only ever be `true`.
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"normalizedScore": 3.14, # Output only. Normalized score of the questions. Calculated as score / potential_score.
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"numValue": 3.14, # Numerical value.
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"potentialScore": 3.14, # Output only. The maximum potential score of the question.
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"score": 3.14, # Output only. Numerical score of the answer.
@@ -216,18 +216,17 @@ <h3>Method Details</h3>
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"sourceType": "A String", # What created the answer.
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},
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],
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"answerValue": { # Message for holding the value of the answer. QaQuestion.AnswerChoice defines the possible answer values for a question. # The main answer value, incorporating any manual edits if they exist.
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"answerValue": { # Message for holding the value of a QaAnswer. QaQuestion.AnswerChoice defines the possible answer values for a question. # The main answer value, incorporating any manual edits if they exist.
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"boolValue": True or False, # Boolean value.
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"key": "A String", # A short string used as an identifier. Matches the value used in QaQuestion.AnswerChoice.key.
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"naValue": True or False, # A value of "Not Applicable (N/A)".
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"normalizedScore": 3.14, # Output only. Normalized score of the questions. Calculated as score / potential_score iff potential_score != 0 else 0
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"naValue": True or False, # A value of "Not Applicable (N/A)". Should only ever be `true`.
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"normalizedScore": 3.14, # Output only. Normalized score of the questions. Calculated as score / potential_score.
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"numValue": 3.14, # Numerical value.
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"potentialScore": 3.14, # Output only. The maximum potential score of the question.
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"score": 3.14, # Output only. Numerical score of the answer.
"conversation": "A String", # The conversation the answer applies to.
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"potentialScore": 3.14, # The maximum potential score of the question. If the question was answered using `na_value`, this field will be zero. Deprecated: Use AnswerValue.potential_score instead.
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"qaQuestion": "A String", # The QaQuestion answered by this answer.
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"questionBody": "A String", # Question text. E.g., "Did the agent greet the customer?"
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"tags": [ # User-defined list of arbitrary tags. Matches the value from QaScorecard.ScorecardQuestion.tags. Used for grouping/organization and for weighting the score of each answer.
@@ -469,11 +468,11 @@ <h3>Method Details</h3>
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{ # An answer to a QaQuestion.
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"answerSources": [ # List of all individual answers given to the question.
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{ # A question may have multiple answers from varying sources, one of which becomes the "main" answer above. AnswerSource represents each individual answer.
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"answerValue": { # Message for holding the value of the answer. QaQuestion.AnswerChoice defines the possible answer values for a question. # The answer value from this source.
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"answerValue": { # Message for holding the value of a QaAnswer. QaQuestion.AnswerChoice defines the possible answer values for a question. # The answer value from this source.
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"boolValue": True or False, # Boolean value.
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"key": "A String", # A short string used as an identifier. Matches the value used in QaQuestion.AnswerChoice.key.
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"naValue": True or False, # A value of "Not Applicable (N/A)".
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"normalizedScore": 3.14, # Output only. Normalized score of the questions. Calculated as score / potential_score iff potential_score != 0 else 0
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"naValue": True or False, # A value of "Not Applicable (N/A)". Should only ever be `true`.
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"normalizedScore": 3.14, # Output only. Normalized score of the questions. Calculated as score / potential_score.
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"numValue": 3.14, # Numerical value.
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"potentialScore": 3.14, # Output only. The maximum potential score of the question.
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"score": 3.14, # Output only. Numerical score of the answer.
@@ -482,18 +481,17 @@ <h3>Method Details</h3>
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"sourceType": "A String", # What created the answer.
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},
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],
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"answerValue": { # Message for holding the value of the answer. QaQuestion.AnswerChoice defines the possible answer values for a question. # The main answer value, incorporating any manual edits if they exist.
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"answerValue": { # Message for holding the value of a QaAnswer. QaQuestion.AnswerChoice defines the possible answer values for a question. # The main answer value, incorporating any manual edits if they exist.
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"boolValue": True or False, # Boolean value.
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"key": "A String", # A short string used as an identifier. Matches the value used in QaQuestion.AnswerChoice.key.
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"naValue": True or False, # A value of "Not Applicable (N/A)".
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-
"normalizedScore": 3.14, # Output only. Normalized score of the questions. Calculated as score / potential_score iff potential_score != 0 else 0
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"naValue": True or False, # A value of "Not Applicable (N/A)". Should only ever be `true`.
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"normalizedScore": 3.14, # Output only. Normalized score of the questions. Calculated as score / potential_score.
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"numValue": 3.14, # Numerical value.
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"potentialScore": 3.14, # Output only. The maximum potential score of the question.
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"score": 3.14, # Output only. Numerical score of the answer.
"conversation": "A String", # The conversation the answer applies to.
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"potentialScore": 3.14, # The maximum potential score of the question. If the question was answered using `na_value`, this field will be zero. Deprecated: Use AnswerValue.potential_score instead.
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"qaQuestion": "A String", # The QaQuestion answered by this answer.
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"questionBody": "A String", # Question text. E.g., "Did the agent greet the customer?"
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"tags": [ # User-defined list of arbitrary tags. Matches the value from QaScorecard.ScorecardQuestion.tags. Used for grouping/organization and for weighting the score of each answer.
@@ -694,11 +692,11 @@ <h3>Method Details</h3>
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{ # An answer to a QaQuestion.
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"answerSources": [ # List of all individual answers given to the question.
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{ # A question may have multiple answers from varying sources, one of which becomes the "main" answer above. AnswerSource represents each individual answer.
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-
"answerValue": { # Message for holding the value of the answer. QaQuestion.AnswerChoice defines the possible answer values for a question. # The answer value from this source.
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"answerValue": { # Message for holding the value of a QaAnswer. QaQuestion.AnswerChoice defines the possible answer values for a question. # The answer value from this source.
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"boolValue": True or False, # Boolean value.
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"key": "A String", # A short string used as an identifier. Matches the value used in QaQuestion.AnswerChoice.key.
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"naValue": True or False, # A value of "Not Applicable (N/A)".
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"normalizedScore": 3.14, # Output only. Normalized score of the questions. Calculated as score / potential_score iff potential_score != 0 else 0
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"naValue": True or False, # A value of "Not Applicable (N/A)". Should only ever be `true`.
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"normalizedScore": 3.14, # Output only. Normalized score of the questions. Calculated as score / potential_score.
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"numValue": 3.14, # Numerical value.
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"potentialScore": 3.14, # Output only. The maximum potential score of the question.
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"score": 3.14, # Output only. Numerical score of the answer.
@@ -707,18 +705,17 @@ <h3>Method Details</h3>
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"sourceType": "A String", # What created the answer.
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},
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],
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"answerValue": { # Message for holding the value of the answer. QaQuestion.AnswerChoice defines the possible answer values for a question. # The main answer value, incorporating any manual edits if they exist.
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"answerValue": { # Message for holding the value of a QaAnswer. QaQuestion.AnswerChoice defines the possible answer values for a question. # The main answer value, incorporating any manual edits if they exist.
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"boolValue": True or False, # Boolean value.
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"key": "A String", # A short string used as an identifier. Matches the value used in QaQuestion.AnswerChoice.key.
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"naValue": True or False, # A value of "Not Applicable (N/A)".
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"normalizedScore": 3.14, # Output only. Normalized score of the questions. Calculated as score / potential_score iff potential_score != 0 else 0
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"naValue": True or False, # A value of "Not Applicable (N/A)". Should only ever be `true`.
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"normalizedScore": 3.14, # Output only. Normalized score of the questions. Calculated as score / potential_score.
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"numValue": 3.14, # Numerical value.
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"potentialScore": 3.14, # Output only. The maximum potential score of the question.
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"score": 3.14, # Output only. Numerical score of the answer.
"conversation": "A String", # The conversation the answer applies to.
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"potentialScore": 3.14, # The maximum potential score of the question. If the question was answered using `na_value`, this field will be zero. Deprecated: Use AnswerValue.potential_score instead.
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"qaQuestion": "A String", # The QaQuestion answered by this answer.
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"questionBody": "A String", # Question text. E.g., "Did the agent greet the customer?"
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"tags": [ # User-defined list of arbitrary tags. Matches the value from QaScorecard.ScorecardQuestion.tags. Used for grouping/organization and for weighting the score of each answer.
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