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Update troubleshooting guidance #576

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Merged
merged 3 commits into from
Oct 11, 2024
Merged

Update troubleshooting guidance #576

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b9180cc
Update troubleshooting guidance
jordan-smith721 Oct 4, 2024
bf4baed
clarify wording
jordan-smith721 Oct 4, 2024
2b23a54
Jeff feedback
jordan-smith721 Oct 9, 2024
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6 changes: 4 additions & 2 deletions source/connection-troubleshooting.txt
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Expand Up @@ -269,8 +269,10 @@ Monitor Thread Exception

INFO: Exception in monitor thread while connecting to server ssc-cluster-01-shard-00-02.9cbnp.mongodb.net:27017

To resolve this error, you must install certificates as described under
:ref:`Security Certificate Errors <java-connection-certificate>`.
This log line indicates that the monitor that continuously
checks the status of each replica set member or ``mongos`` server failed to
contact one of the nodes or servers. This is an expected message during server
maintenance operations and can be safely ignored.

Certificate Request Exception
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
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