DOCSP-9330 update mongo shell download instructions

Author: andf-mongodb

source/includes/fact-download-mongo-shell.rst

@@ -11,8 +11,29 @@ shell package:
 2. Select your preferred :guilabel:`Version` and :guilabel:`OS` from the 
    dropdowns.
 
-3. Select ``Shell`` from the :guilabel:`Package` dropdown and click 
-   :guilabel:`Download` to start downloading the package.
+3. Select the :guilabel:`Package` to download according to your
+   platform:
 
-   If the ``Shell`` option is unavailable for the selected :guilabel:`OS` and
-   :guilabel:`Version`, contact MongoDB :ref:`technical-support` for assistance.
+   .. container::
+
+      .. list-table::
+        :header-rows: 1
+        :widths: 15 85
+
+        * - Platform
+          - Download Package
+
+        * - *Windows*
+
+          - Select the **ZIP** package to download an archive which
+            includes the :binary:`~bin.mongo` shell.
+
+        * - *macOS*
+
+          - Select the **TGZ** package to download an archive which
+            includes the :binary:`~bin.mongo` shell.
+
+        * - *Linux*
+
+          - Select the **shell** package to download the
+            :binary:`~bin.mongo` shell.