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lines changed Original file line number Diff line number Diff line change @@ -27,8 +27,14 @@ Prerequisites
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- Your ``gen.key`` files to a secure location. The :ref:`gen.key <gen-key>`
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provides details to encrypt and decrypt |onprem|\'s backing databases
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and user credentials. |onprem| might delete these files as part of the upgrade process.
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- - Your :ref:`application database <appdb-om-arch>`. If the upgrade fails,
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- you need a current backup to restore your |onprem| instance.
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+
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+ As an extra precaution, you may use :dbtools:`mongodump
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+ </mongodump>` to create a binary export of the
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+ :opsmgr:`Application Database
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+ </reference/glossary/#std-term-application-database>`. No officially
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+ supported backup method exists for the Application Database. If the
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+ upgrade fails, reach out to |mdb-support| for help fixing the
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+ issue with the |onprem| version.
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1. Upgrade |onprem| by following the considerations, prerequisites, and procedure in :ref:`upgrade-om`.
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