Minor changes for Acrolinx scoring in visual-studio-ide-technical-support.md

Author: evanwindom

subscriptions/solutions/downloading-activating-or-using-software/using-product-features/includes/visual-studio-ide-technical-support.md

@@ -1,12 +1,12 @@
 ---
 title: Visual Studio IDE technical support
-description: Get technical support for Visual Studio IDE
-comment:  As of August 2023 this include is used to render marketing FAQ content for VS Subscriptions in the following portals - VSCom, Manage, and My portals. It was not used for learn.microsoft.com content at that time.  SMEs are Evan Windom and Larissa Crawford of Red Door Collaborative and Sharvari Dighe.
+description: Get technical support for Visual Studio IDE.
+comment:  As of August 2023 this include is used to render marketing FAQ content for VS Subscriptions in the following portals - VSCom, Manage, and My portals. It was not used for learn.microsoft.com content at that time. SMEs are Evan Windom and Larissa Crawford of Red Door Collaborative and Sharvari Dighe.
 ms.topic: include
 ms.assetid: 4fa47dc5-3791-45c8-afba-9e01693ce45a
 author: evanwindom
 ms.author: amast
-ms.date: 08/16/2023
+ms.date: 04/08/2024
 user.type: subscriber
 tags: download, activate, licensing
 subscription.type: vl, cloud, retail, partner
@@ -15,16 +15,16 @@ sap.id: af210210-e3e1-2b2e-8d79-9bd20e851241
 
 ## Visual Studio IDE technical support 
 
-Visual Studio Subscriptions support provides assistance with sales, subscriptions, accounts, and billing. Visual Studio IDE technical issues or questions should be directed to [Visual Studio technical support](https://visualstudio.microsoft.com/vs/support/). Before using the limited [Visual Studio technical support incidents](https://learn.microsoft.com/visualstudio/subscriptions/vs-tech-support) that may be included with your Visual Studio subscription, we suggest trying some other online resources.
+Visual Studio Subscriptions support provides assistance with sales, subscriptions, accounts, and billing. Visual Studio IDE technical issues or questions should be directed to [Visual Studio technical support](https://visualstudio.microsoft.com/vs/support/). Before using the limited [Visual Studio technical support incidents](https://learn.microsoft.com/visualstudio/subscriptions/vs-tech-support) that might be included with your Visual Studio subscription, we suggest trying some other online resources.
 
 + For Visual Studio installation issues, see [Troubleshoot Visual Studio installation and upgrade issues](https://learn.microsoft.com/visualstudio/install/troubleshooting-installation-issues) for step-by-step guidance. You can also try the [installation chat](https://visualstudio.microsoft.com/vs/support/#talktous) (English only) support option.
 
 + Review tutorials, troubleshooting guides, and helpful resources within [Visual Studio IDE documentation](https://learn.microsoft.com/visualstudio/ide/). 
 
-+ Search the online [Developer Community](https://developercommunity.visualstudio.com/) and get expert answers from a community supported forum. You can search keywords and read, vote, comment all without logging in. If you don’t find what you need with a search, you can suggest a feature or report a problem from the navigation menu. To submit a feature request, you need to sign in to fill out the report and post. To report a problem or bug, a running instance of Visual Studio is required to report feedback.  
++ Search the online [Developer Community](https://developercommunity.visualstudio.com/) and get expert answers from a community supported forum. You can search keywords and read, vote, comment all without logging in. If you don’t find what you need with a search, you can suggest a feature or report a problem from the navigation menu. To submit a feature request, you need to sign in to fill out the report and post. To report a problem or bug, a running instance of Visual Studio is required to report feedback. 
 
-+ Search the Stack Overflow [public Q&A tagged with visual-studio](https://stackoverflow.com/questions/tagged/visual-studio?tab=Newest) to get answers to already asked questions or sign up for an account and ask a new question.  
++ Search the Stack Overflow [public Q&A tagged with visual-studio](https://stackoverflow.com/questions/tagged/visual-studio?tab=Newest) to get answers to already asked questions or sign up for an account and ask a new question. 
 
 ## Technical support incidents 
 
-If you’ve exhausted these options and still don’t have an answer, submit a Visual Studio technical support ticket.  Visit the [subscriptions portal benefits page](https://my.visualstudio.com/Benefits) and select the Technical Support benefit tile in the Support tab. Technical support isn't available with all subscriptions. Read more about the [Technical Support benefit](https://learn.microsoft.com/visualstudio/subscriptions/vs-tech-support). [Compare Visual Studio subscription benefits](https://visualstudio.microsoft.com/vs/benefits/#azure?cat=visual-studio-enterprise-subscription) to find out what is included with your subscription.
+If you are still unable to find an answer, submit a Visual Studio technical support ticket. Visit the [subscriptions portal benefits page](https://my.visualstudio.com/Benefits) and select the Technical Support benefit tile in the Support tab. Technical support isn't available with all subscriptions. Read more about the [Technical Support benefit](https://learn.microsoft.com/visualstudio/subscriptions/vs-tech-support). [Compare Visual Studio subscription benefits](https://visualstudio.microsoft.com/vs/benefits/#azure?cat=visual-studio-enterprise-subscription) to find out what is included with your subscription.