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Add real-time webhook support for notifications #16

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@nimit2801

Description

@nimit2801

🔔 Add Real-time Webhook Support for Notifications

Problem

The DevRev MCP server currently operates in a request-response model, requiring users to manually query for updates. This creates a poor user experience for scenarios where real-time notifications about DevRev objects (issues, tickets, conversations) would be valuable.

Proposed Solution

Implement webhook support to receive real-time notifications from DevRev and push them to MCP clients, enabling reactive workflows and better user experience.

Acceptance Criteria

🎯 Core Webhook Infrastructure

  • Research and document DevRev webhook capabilities and endpoints
  • Design webhook architecture that integrates with MCP protocol
  • Implement HTTP server for receiving DevRev webhook payloads
  • Add webhook endpoint authentication and verification
  • Handle webhook payload parsing and validation

📡 MCP Integration

  • Implement MCP notification system for pushing updates to clients
  • Design notification message format for different event types
  • Add configuration for which events to subscribe to
  • Implement client subscription management
  • Handle client disconnection and reconnection scenarios

🔧 Configuration & Setup

  • Add webhook URL configuration options
  • Implement webhook registration with DevRev API
  • Add environment variables for webhook settings
  • Create webhook health check and monitoring
  • Add webhook retry logic for failed deliveries

📋 Event Types Support

  • Work Events: Issue/ticket created, updated, resolved, closed
  • Conversation Events: New messages, replies, status changes
  • Assignment Events: Work item assignments and reassignments
  • Status Events: Priority changes, stage transitions
  • Comment Events: New comments and replies on work items

🔄 Real-time Sync Features

  • Automatic cache invalidation on webhook events
  • Incremental sync for missed events during downtime
  • Event deduplication and ordering
  • Rate limiting and backpressure handling
  • Configurable event filtering (by type, project, user, etc.)

🛠️ Developer Experience

  • Add webhook testing utilities and mock endpoints
  • Create webhook event simulation for development
  • Add comprehensive logging for webhook events
  • Implement webhook event replay for debugging
  • Add metrics and monitoring for webhook performance

Technical Implementation Details

Architecture Considerations

  • Use async/await for non-blocking webhook processing
  • Implement queue system for handling high-volume webhook events
  • Add webhook signature verification for security
  • Consider using WebSocket connections for real-time client communication
  • Design for horizontal scaling (multiple webhook receivers)

Security Requirements

  • Validate webhook signatures from DevRev
  • Implement authentication for MCP client subscriptions
  • Add rate limiting to prevent abuse
  • Secure webhook endpoints with HTTPS
  • Log security events and suspicious activity

Performance Requirements

  • Handle webhook burst traffic (many events in short time)
  • Minimize latency between webhook receipt and client notification
  • Implement efficient event routing to interested clients
  • Add monitoring for webhook processing times
  • Scale webhook processing based on load

Example Use Cases

  • Customer Support: Get notified when high-priority tickets are created
  • Engineering: Real-time updates on bug resolution status
  • Product Management: Notifications for feature request updates
  • DevOps: Alerts for deployment-related issues

Technical Challenges to Consider

  • DevRev webhook API limitations and capabilities
  • MCP protocol constraints for real-time notifications
  • Client connection management and scaling
  • Event ordering and consistency guarantees
  • Webhook reliability and failure recovery

Resources

Labels

enhancement, advanced, real-time, webhooks

Note: This is an advanced feature that requires deep understanding of both DevRev APIs and MCP protocol. Contributors should have experience with async programming, webhook systems, and real-time architectures.

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