DOCSP-47951 - Remove troubleshooting page

source/connect/connection-targets.txt

@@ -156,6 +156,38 @@ Troubleshooting
 
 .. include:: /includes/troubleshooting/connection-targets.rst
 
+Timeout When Accessing MongoDB from {+driver-short+} with Tunneling
+~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
+
+If you try to connect to a MongoDB replica set over an SSH tunnel, you
+receive the following error:
+
+.. code-block:: python
+
+   File "/Library/Python/2.7/site-packages/pymongo/collection.py", line 1560, in count
+     return self._count(cmd, collation, session)
+     File "/Library/Python/2.7/site-packages/pymongo/collection.py", line 1504, in _count
+     with self._socket_for_reads() as (connection, slave_ok):
+     File "/System/Library/Frameworks/Python.framework/Versions/2.7/lib/python2.7/contextlib.py", line 17, in __enter__
+     return self.gen.next()
+     File "/Library/Python/2.7/site-packages/pymongo/mongo_client.py", line 982, in _socket_for_reads
+     server = topology.select_server(read_preference)
+     File "/Library/Python/2.7/site-packages/pymongo/topology.py", line 224, in select_server
+     address))
+     File "/Library/Python/2.7/site-packages/pymongo/topology.py", line 183, in select_servers
+     selector, server_timeout, address)
+     File "/Library/Python/2.7/site-packages/pymongo/topology.py", line 199, in _select_servers_loop
+     self._error_message(selector))
+   pymongo.errors.ServerSelectionTimeoutError: localhost:27017: timed out
+
+This occurs because {+driver-short+} discovers replica set members by using the response
+from the ``isMaster`` command, which contains the addresses and ports of the other
+replica set members. However, you can't access these addresses and ports through the SSH
+tunnel.
+
+Instead, you can connect directly to a single MongoDB node by using the
+``directConnection=True`` option with SSH tunneling.
+
 API Documentation
 -----------------
 

source/connect/mongoclient.txt

@@ -199,6 +199,9 @@
    a high probability of deadlock among ``MongoClient`` instances in the child process.
    {+driver-short+} tries to issue a warning if this deadlock might occur.
 
+   For more information about deadlock in forked processes, see
+   :ref:`pymongo-fork-deadlock`.
+
 Multiprocessing
 ~~~~~~~~~~~~~~~
 
@@ -245,6 +248,70 @@
    from typing import Any, Dict
    client: MongoClient[Dict[str, Any]] = MongoClient()
 
+Troubleshooting
+---------------
+
+MongoClient Fails ConfigurationError
+~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
+
+Providing invalid keyword argument names causes the driver to raise this error.
+
+Ensure that the keyword arguments that you specify exist and are
+spelled correctly.
+
+.. _pymongo-fork-deadlock:
+
+Forking a Process Causes a Deadlock
+~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
+
+A ``MongoClient`` instance spawns multiple threads to run background tasks, such as
+monitoring connected servers. These threads share state that is protected by instances
+of the ``threading.Lock`` class, which are themselves
+`not fork-safe <http://bugs.python.org/issue6721>`__.
+{+driver-short+} is subject to the same limitations as any other multithreaded
+code that uses the ``threading.Lock`` class, or any mutexes.
+
+One of these limitations is that the locks become useless after calling the
+``fork()`` method. When ``fork()`` executes, the driver copies all the parent process's locks to
+the child process in the same state as they were in the parent. If they are
+locked in the parent process, they are also locked in the child process. The child process
+created by ``fork()`` has only one thread, so any locks created by
+other threads in the parent process are never released in the child process.
+The next time the child process attempts to acquire one of these locks, deadlock occurs.
+
+Starting in {+driver-short+} version 4.3, after you call the ``os.fork()`` method, the
+driver uses the ``os.register_at_fork()`` method to reset its locks and other shared state
+in the child process. Although this reduces the likelihood of a deadlock,
+{+driver-short+} depends
+on libraries that aren't fork-safe in multithreaded applications, including
+`OpenSSL <https://github.com/openssl/openssl/issues/19066>`__ and
+`getaddrinfo(3). <https://man7.org/linux/man-pages/man3/gai_strerror.3.html>`__
+Therefore, a deadlock can still occur.
+
+The Linux manual page for `fork(2) <https://man7.org/linux/man-pages/man2/fork.2.html>`__
+also imposes the following restriction:
+
+.. blockquote::
+
+   After a ``fork()``  in a multithreaded program, the child can
+   safely call only async-signal-safe functions (see
+   `signal-safety(7) <https://man7.org/linux/man-pages/man7/signal-safety.7.html>`__)
+   until such time as it calls
+   `execve(2) <https://man7.org/linux/man-pages/man2/execve.2.html>`__.
+
+Because {+driver-short+} relies on functions that are *not*
+async-signal-safe, it can cause deadlocks or crashes when running in a child
+process.
+
+.. tip::
+
+   For an example of a deadlock in a child process, see
+   `PYTHON-3406 <https://jira.mongodb.org/browse/PYTHON-3406>`__ in Jira.
+
+   For more information about the problems caused by Python locks in
+   multithreaded contexts with ``fork()``, see `Issue 6721 <http://bugs.python.org/issue6721>`__
+   in the Python Issue Tracker.
+
 API Documentation
 -----------------
 

source/connect/tls.txt

@@ -231,8 +231,10 @@ To disable only hostname verification, set the ``tlsAllowInvalidHostnames`` opti
    vulnerable to expired certificates and to foreign processes posing
    as valid client instances.
 
-Troubleshoot TLS
-----------------
+.. _pymongo-troubleshoot-tls:
+
+Troubleshooting
+---------------
 
 .. include:: /includes/troubleshooting/tls.rst
 

source/data-formats/dates-and-times.txt

@@ -440,6 +440,76 @@ at the beginning and end of the allowed range.
       datetime before the range: {"date": datetime.datetime(1, 1, 1, 0, 0)}
       datetime after the range: {"date": datetime.datetime(9999, 12, 31, 23, 59, 59, 999000)}
 
+Troubleshooting
+---------------
+
+OverflowError When Decoding Dates Stored by Another Language's Driver
+~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
+
+{+driver-short+} decodes BSON ``datetime`` values to instances of Python's
+``datetime.datetime`` class. Instances of ``datetime.datetime`` are
+limited to years between ``datetime.MINYEAR`` (1) and
+``datetime.MAXYEAR`` (9999). Some MongoDB drivers
+can store BSON datetimes with year values far outside those supported
+by ``datetime.datetime``.
+
+There are a few ways to work around this issue. Starting with {+driver-short+} 4.3,
+``bson.decode`` can decode BSON ``datetime`` values in one of four ways. You can specify
+the conversion method by using ``datetime_conversion`` parameter of
+``~bson.codec_options.CodecOptions``.
+
+The default conversion option is
+``~bson.codec_options.DatetimeConversion.DATETIME``, which will
+attempt to decode the value as a ``datetime.datetime``, allowing
+``~builtin.OverflowError`` to occur for out-of-range dates.
+``~bson.codec_options.DatetimeConversion.DATETIME_AUTO`` alters
+this behavior to instead return ``~bson.datetime_ms.DatetimeMS`` when
+representations are out-of-range, while returning ``~datetime.datetime``
+objects as before:
+
+.. io-code-block::
+
+   .. input::
+      :language: python
+
+      from datetime import datetime
+      from bson.datetime_ms import DatetimeMS
+      from bson.codec_options import DatetimeConversion
+      from pymongo import MongoClient
+
+      client = MongoClient(datetime_conversion=DatetimeConversion.DATETIME_AUTO)
+      client.db.collection.insert_one({"x": datetime(1970, 1, 1)})
+
+      client.db.collection.insert_one({"x": DatetimeMS(2**62)})
+
+      for x in client.db.collection.find():
+         print(x)
+
+   .. output::
+
+      {'_id': ObjectId('...'), 'x': datetime.datetime(1970, 1, 1, 0, 0)}
+      {'_id': ObjectId('...'), 'x': DatetimeMS(4611686018427387904)}
+
+For other options, see the API documentation for the
+`DatetimeConversion <{+api-root+}bson/codec_options.html#bson.codec_options.DatetimeConversion>`__
+class.
+
+Another option that does not involve setting ``datetime_conversion`` is to
+filter out document values outside of the range supported by
+``~datetime.datetime``:
+
+.. code-block:: python
+
+   from datetime import datetime
+   coll = client.test.dates
+   cur = coll.find({'dt': {'$gte': datetime.min, '$lte': datetime.max}})
+
+If you don't need the value of ``datetime``, you can filter out just that field: 
+
+.. code-block:: python
+
+   cur = coll.find({}, projection={'dt': False})
+
 API Documentation
 -----------------
 

source/read/specify-a-query.txt

@@ -238,6 +238,48 @@ all documents with a ``name`` field value that has at least two consecutive
       {'_id': 1, 'name': 'apples', 'qty': 5, 'rating': 3, 'color': 'red', 'type': ['fuji', 'honeycrisp']}
       {'_id': 4, 'name': 'pineapple', 'qty': 3, 'rating': 5, 'color': 'yellow'}
 
+Troubleshooting
+---------------
+
+.. _web-application-querying-by-objectid:
+
+No Results When Querying for a Document by ObjectId in Web Applications
+~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
+
+It's common in web applications to encode documents' ObjectIds in URLs, as shown
+in the following code example:
+
+.. code-block:: python
+
+   "/posts/50b3bda58a02fb9a84d8991e"
+
+Your web framework passes the ObjectId part of the URL to your request
+handler as a string. You must convert the string to an ``ObjectId`` instance
+before passing it to the ``find_one()`` method.
+
+The following code example shows how to perform this conversion in a
+`Flask <http://flask.pocoo.org/>`__ application. The process is similar for other web
+frameworks.
+
+.. code-block:: python
+
+   from pymongo import MongoClient
+   from bson.objectid import ObjectId
+
+   from flask import Flask, render_template
+
+   client = MongoClient()
+   app = Flask(__name__)
+
+   @app.route("/posts/<_id>")
+   def show_post(_id):
+      # NOTE!: converting _id from string to ObjectId before passing to find_one
+      post = client.db.posts.find_one({'_id': ObjectId(_id)})
+      return render_template('post.html', post=post)
+
+   if __name__ == "__main__":
+       app.run()
+
 Additional Information
 ----------------------