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Showing higher audience count in destination than the Segment UI. #4900

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Merged
merged 5 commits into from
Jul 18, 2023

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Panandhan22
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How can be the audience count is high in the connected destination than the Segment UI?

This can happen only when the audiences with same name was created earlier and connected to the corresponding destination. And later if the audience was deleted and recreated with the same name is connected to the same destination. Users of the audience created previously was still available on the destination, then added to that, the audience newly created will also send the users to the destination. Hence, the audience count will be high in destination than the Segment UI.

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## Can I reuse audience keys?

Avoid using the same audience key twice, even if you've deleted the key's original audience. Downstream tools and Destinations might have trouble distinguishing between different audiences that at any point shared the same key. And may create mismatch on the audience size between Segment and Destination as the destination will be having more audience count as the users of the old audience still exist over the destination.
## Can I reuse audience keys?

Avoid using the same audience key twice, even if you've deleted the key's original audience. Downstream tools and Destinations might have trouble distinguishing between different audiences that at any point shared the same key. And may create mismatch on the audience size between Segment and Destination as the destination will be having more audience count as the users of the old audience still exist over the destination.
@Panandhan22 Panandhan22 marked this pull request as ready for review July 18, 2023 05:30
@markzegarelli markzegarelli merged commit 89a9b81 into develop Jul 18, 2023
@markzegarelli markzegarelli deleted the Panandhan22-patch-2 branch July 18, 2023 16:53
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