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multiple audience entered events for the same user #5811

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Merged
merged 3 commits into from
Jan 4, 2024

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Panandhan22
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@Panandhan22 Panandhan22 commented Dec 15, 2023

Why were multiple audience-entered events triggered for the same user?

Multiple audience events can be triggered for the user if it falls under any one of the following conditions:

  1. A merge (there is a merge on this user)
  2. New external_id’s added to the profile (a new external_id that was added can trigger this).
  3. The user has multiple identifiers of the same type. Personas sends one event per identifier for each audience or computed trait event.
  4. Anonymous audience. This is expected behavior of Personas when the 'include anonymous users' option is selected in the audience. We will send an event per every anonymousId on the user profile, when there's multiple (not your case).

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@Panandhan22 Panandhan22 marked this pull request as ready for review January 4, 2024 02:35
@rchinn1 rchinn1 merged commit 29a50fa into develop Jan 4, 2024
@rchinn1 rchinn1 deleted the Panandhan22-patch-3 branch January 4, 2024 18:04
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github-actions bot commented Jan 4, 2024

Thank you for your contribution! Your pull request is merged, but may take a day or two to appear on the site.

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